MATT LUCEEN
toxoplasmotic@gmail.com | Canton, OH
PROFESSIONAL SUMMARY
IT professional with 14+ years of experience in software development, quality assurance, and IT infrastructure. Skilled in automating processes, implementing solutions, and adapting to evolving technologies. Seeking an IT Admin role to leverage broad technical expertise.
TECHNICAL SKILLS
- Languages: C#, JavaScript, SQL, PowerShell
- Technologies: Windows Server, Active Directory, Linux, VMware, Docker, Kubernetes, Jenkins
- Cloud Platforms: Azure, some AWS
- Other: Networking, Security, Troubleshooting, IT Support
PROFESSIONAL EXPERIENCE
HYLAND SOFTWARE | 2008 - 2023
Quality Assurance Associate (2008 - 2010)
- Managed build library and automated disc burning process
- Developed internal website for build information and access requests
Quality Assurance Solution Developer Team Lead (2010 - 2016)
- Led team in developing and enhancing internal tools for tracking software releases
- Developed leadership dashboards for tracking company’s progress towards releases
- Created corporate signage application for displaying company information
- Worked on migrating bug tracking system to Hyland’s case management product, WorkView
Developer II (2016 - 2019)
- Fixed bugs in legacy WorkView codebase
- Collaborated with QA testers
- Implemented fixes across multiple teams’ codebases
DevOps Engineer II (2019 - 2020)
- Managed and optimized CI/CD pipelines using TFS and Jenkins + Kubernetes
- Provided on-call support for build issues
- Wrote postmortems for system outages and performance degradations
- Assisted dev teams with TFS and Jenkins build issues
- Generated certificates for teams as needed
R&D Infrastructure Team - DevOps Engineer II (2020 - 2021)
- Managed hardware and software requests from R&D teams
- Performed server room operations and device inventory management
- Assisted with Mac Mini installations and server maintenance
Innovation Team (2021 - 2023)
- Maintained and improved the Innovation Lab on campus
- Managed inventory and loaning of AR devices (HoloLens, Magic Leap)
- Created mockups and write-ups for potential AR and AI applications
- Worked on obtaining access to new software for research purposes
- Created, expanded on, and taught tech outreach training material
EDUCATION
- Wright State University: Computer Engineering coursework (2005 - 2006)
PAST CERTIFICATIONS
- Microsoft Certified Professional (MCP)
- Microsoft Certified Solutions Developer (MCSD)
- Microsoft Certified IT Professional (MCITP)
ADDITIONAL SKILLS
- Experience with Augmented Reality (HoloLens) and 3D printing
- Knowledge of various Hyland products including OnBase and WorkView